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Press Release
Editorial Contact:
Cynthia Chow
925-242-4600
Valley Oak Systems’ Claims Management
Software Resolves Business Needs for the City and County of San
Francisco
Alamo, CA – March 3, 2003 – Valley Oak Systems,
Inc. (VOS), a national provider of claims management software,
services and support, today announced that it successfully implemented
VOS Portal, its industry-leading claims management system, at
the City and County of San Francisco (CCSF). The system will expand
CCSF’s capabilities in risk management and claims administration.
“When we began looking for a claims system, we received
many recommendations from contractors, TPAs and other public entities
to utilize VOS Portal. We found that the system integrated state
mandated and regulatory specifications for Workers’ Compensation
at a high level not offered by other vendor solutions,”
said Minh Vu, Deputy Director, Department of Human Resources,
City and County of San Francisco. “With VOS Portal, we now
have our own claims management system instead of relying on a
TPA. This independence allows us to have control over our data
and eliminates the need to perform data conversions in the future.
We anticipate that VOS Portal’s flexible and robust risk
management reporting capabilities once fully implemented will
allow us to improve productivity and have better control over
costs.”
“We are very pleased with completing the installation of
VOS Portal at the City and County of San Francisco,” said
Bob Faulhaber, president of Valley Oak Systems. “With hard
market forces, many companies and public entities are considering
self-insurance as a way to control costs. We have been dedicated
to providing these organizations with the sophisticated technology
to handle both the claims and risk management aspects of self-insurance
efficiently and effectively. Currently, over half of our clients
are self-insured, and we have a high level of expertise in working
with the needs of self-insured clients, or companies making this
transition.”
“CCSF had an aggressive implementation timeframe of four
months,” said Gordon Smith, vice president of client services
at Valley Oak Systems. “Together, we worked closely to coordinate
and execute the conversion of claims data to successfully complete
CCSF’s implementation on-time and on-budget.”
About VOS Portal
VOS Portal is a claims management system designed for multiple
lines of insurance. The system is highly configurable and can
be customized to meet any organization’s needs. In addition
to the base features, VOS Portal supports EDI (IAIABC) for State
Reporting Requirement, document imaging, and forms and letter
generation for all jurisdictions as well as client defined. The
system interfaces with PRDP, ISO ClaimSearch® (Index Bureau),
Employee and Accounts Payable systems. VOS Portal has been designed
to enable claims personnel to perform their duties as efficiently
as possible.
About Valley Oak Systems, Inc.
Valley Oak Systems, Inc. is a privately held corporation with
headquarters in Alamo, California. Founded in 1994, Valley Oak
Systems has relied on the industry experience of its founders
to provide high-quality, cost effective solutions for the claims
administration industry. Valley Oak Systems is dedicated to providing
the highest quality software, services, and support to enable
their clients to meet their goals. The company ranks #398 on the
2002 Inc 500 list of fastest-growing private companies. For more
information, go to www.valleyoak.com, or call 925-242-4600.
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